Information and data handling
This policy explains how Dude Fish Printing collects, uses, and protects information submitted through this website. It applies to storefront browsing, checkout, contact forms, and custom-order requests.
We collect information you choose to provide, including your name, email address, phone number, shipping or pickup details, order notes, and custom-order request details.
We also store order records, product selections, and limited technical data needed to keep the site working, such as session-based cart information and basic request logs.
We use your information to respond to inquiries, prepare quotes, fulfill orders, coordinate pickup or shipping, provide customer support, and keep internal business records.
We may also use order and browsing activity in aggregated form to understand which products or categories are in demand and to improve the site experience.
Card checkout, when enabled, is handled by external providers such as Square. Dude Fish Printing does not store full card numbers, CVV values, or expiration data inside Dude Fish OS.
We may rely on third-party providers for services such as payment processing, file storage, hosting, or email delivery when needed to operate the business.
We do not sell your personal information. We share it only when reasonably necessary to operate the business, complete a transaction, comply with legal obligations, or protect against fraud or abuse.
We keep records for as long as they are reasonably needed for customer service, operational history, tax and accounting support, fraud prevention, or legal compliance.
You can contact us to request correction or deletion of personal information that is no longer needed for an active order, legal recordkeeping, or fraud-prevention purpose.
Questions about this policy can be sent through the contact page.